HORIZON HOSPITAL
Patient Complaint Form
We are sorry that your experience did not meet your expectations.
At Horizon Hospital, we take every complaint seriously. Your feedback helps us identify problems, improve our services and ensure a better experience for our patients and their families.
Please provide as much information as you feel comfortable sharing. Your complaint will be treated confidentially and reviewed by the appropriate team.
If this matter requires immediate medical attention, please contact the hospital or Emergency Department directly rather than using this form.
Please tell us about your complaint
Please describe your complaint in as much detail as possible. You may include what happened, when and where it happened, who was involved, and how the situation affected you or the patient.
If you have another complaint or concern that is different from the one selected above, please submit a separate complaint form. Alternatively, you may mention your other concern and provide any relevant details in the notes below.
