Frequently Asked Questions
We have the answers
About Hospital
Do You Offer Urgent Care?
We have emergency room that operates 24/7.
Any patient presenting in ER is seen by the duty doctor and in most cases can be seen by the relevant consultant.
If a patient is discharged from ER after being stabilised he is booked an urgent OPD appointment.
OPD appointments for most consultants can be arranged on urgent basis through OPD reception.
Do You Have Facility Of Long Stay At The Hospital?
Yes, but it is reserved mostly for the patients who are operated in our hospital and need to stay longer for social reasons.
Does The Hospital Conduct An Executive Medical Checkup In The Hospital?
Yes, Executive Medical checkup’s are done at a very competitive price. Information can be obtained at the reception or through our insurance co-ordinator.
Where Do I Call If I Have A Question About My Hospital Bill?
You may call 042-35401620-26 and can ask for the accounts department. The accounts officer will address all your bill related queries.
How Can I Get A Copy Of My Child's Birth Certificate?
After a new birth the Birth Certificate is given to the parents before they are discharged from the Hospital. However, in case of loss of the certificate a duplicate is required, a nominal fee is charged. The Birth Certificate will be provided within 24 hours.
Primary Care
What is Primary Care?
The term primary care refers to the kind of medical care you need first — before you get sick, before you need to see a specialist, before you need to go to a hospital. As your primary care providers we will address your essential health needs by:
Focusing on prevention and screening
Working closely with you to plan for your health
Coordinating your tests, treatments, specialist visits and hospitalizations
Providing plain-spoken guidance, insight and advice
Offering cost-effective solutions to better manage medical problems.
Above all, primary care providers offer continuity. In your quest to become and remain as healthy as possible, we are your partners for the long term.
What Should i expect from my primary care at your hospital?
We offer
EXECUTIVE HEALTH CHECK CLINICS
VACCINATIONS & WELL BABY CLINICS
What is the difference between family medicine and internal medicine?
Internal medicine doctors, otherwise known as internists, focus primarily on adult and elderly patients, and are most comfortable seeing patients age 18 and older. Their training emphasizes the management of chronic, complex, or severe illnesses, particularly for patients who require hospitalization. Although they are proficient in primary care, their specialty training typically does not include obstetrics, gynecology, or pediatrics.
Lab Tests
Does The Hospital Have Pathology Services, Radiology Services And Support Of Pharmacy?
Yes, we have a very well equipped Pathology lab and perform all tests in house. They also include Covid-19, Hepatitis B& C PCR tests. Our Radiology department includes
- X Ray
- Fluoroscopy
- Ultrasound
Pharmacy provides medicines to in-patients and out-patients 24/7
Do I Need To Have An Appointment For Lab Tests?
No appointment is necessary; however, tests must be ordered by your Doctor.
You can simply walk in to the hospital to have our trained on-site staff to draw blood and collect samples for diagnostic tests.
Can I Get My Lab Results Over The Phone?
The request can be placed at the lab by calling the number
042-35401620-28.
The lab will WhatsApp the results to you on your given telephone number.
Most lab results are available on line.
Can I Obtain A Copy Of My Radiology Films?
Yes, you can obtain a copy of your radiology films
Where Do I Go To Donate Blood (Either For My Forthcoming Operation Or For A Sick Relative)?
Blood donation is done in the blood bank located in the basement of the Hospital.
Rules For Visitors
Why Do I Need To Have A Visitor / Attendant Pass?
Sick patients require peace and quiet surroundings. Attendant / Visitor passes are necessary to restrict the amount of people visiting the sick patient. Also to restrict excessive noise in and around the rooms.
Do You Have A Listing Of Hotels Nearby The Hospital?
Yes, the information can be obtained at the reception.
Does The Hospital Have A Cafeteria?
Yes, the Cafeteria is located in the basement of the Hospital.